Urgent! Technical Support Senior Supervisor Job Opening In Bengaluru – Now Hiring The Cigna Group
Organization
Cigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security.
You’ll be joining a global team with offices located in India.
Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malysia.
Role
The Technical Support Senior Supervisor role will join our production support team responsible for managing a portfolio of applications, databases, services and infrastructure hardware.
Responsible for the oversight of offshore production support teams’ day-to-day delivery and activities within the production and lower environments.
The Production Support team provides a number of services for International Health (IH) including:
The successful candidate must experience leading an IT team, along with an appetite to drive a production support team to own the day-to-day delivery against Service Level Agreements (SLA) and provide a high level of customer satisfaction.
The motivation to drive change towards modernisation and automation across the team’s processes and practices.
The role will be responsible for working with business and IT Partners across the company in order to manage the services and provide management support to the teams.
The primary focus of this role will be managing an emerging support team based in Cigna’s CHSI location in India and providing services to the International Health Americas business.
Must be comfortable dealing with Audits and other IT control processes taking ownership of the controls for the applications and supporting the production release process.
This role requires a good balance between providing technical leadership for a new team and embedding Cigna’s best practices and ways of working to exceed SLAs.
Working with our development teams closely understanding and managing the release process.
Following and improving our governance processes.
Candidate profile
Cigna is specifically looking for a dynamic, seasoned, experienced Production Senior Supervisor with strong Java, Angular, Apache, Oracle & SQL experience.
An IT professional with strong skills in Service Delivery, Application Management & Support processes.
Insurance or financial services background would be a strong advantage.
Integrated applications – understand where application sits in wider Architecture
Must have confidence to quickly learn the technical and functional aspects of a complex service.
Must be willing to drive change in a team to use more modern toolsets to improve efficiencies in the delivery process.
Ability to communicate with technical and operations (non-technical) team member
Behaviours
Self-Motivated
Problem Solver
Autonomous
Process Minded
Ambitious
Continuous Improvement Driven
Skills and Experience
Candidates must have strong experience in the following areas:
Advantages in having experience in the following areas:
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 133148 jobs in India and 10654 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! The Cigna Group is currently hiring and seeking a Technical Support Senior Supervisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Senior Supervisor Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Cigna Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Senior Supervisor Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Senior Supervisor typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Senior Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Senior Supervisor interview at The Cigna Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Cigna Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Support Senior Supervisor is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
