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Techolution - Associate Project Manager - IT & Managed Services Job Opening In India, India – Now Hiring Techolution

Techolution Associate Project Manager IT & Managed Services

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Job description

<p><p><b>About the job : </b><br/><br/>We are seeking a highly skilled and motivated Assocaite Project Manager to lead IT and Managed Services projects.<br/><br/> The ideal candidate will bring strong fundamentals in project management, hands-on experience with Managed Services delivery, and proven expertise in Agile methodologies.<br/><br/> This role demands ownership, accountability, and the ability to balance structured execution with proactive risk management in a client-facing environment.<br/><br/><b>Title</b> : Project Manager IT & Managed Services<br/><br/><b>Location</b> : Remote Work<br/><br/><b>Employment Type</b> : Full-time<br/><br/><b>Work Timings</b> : 8 PM - 4 AM<br/><br/><b>Experience Level</b> - 2-5 years only <br/><br/><b>Roles and Responsibilities : </b><br/><br/>- Lead and manage the end-to-end lifecycle of IT and Managed Services projects, ensuring strict adherence to scope, schedule, and budget.<br/><br/>- Drive SLA-driven service delivery with a focus on governance, compliance, and continuous service improvement (CSI).<br/><br/>- Serve as the primary point of contact for Severity 1 & Severity 2 issues, coordinating swift resolution with minimal impact to business operations.<br/><br/>- Develop and maintain 24/7 coverage rosters to ensure uninterrupted service availability.<br/><br/>- Oversee the preparation, review, and approval of Root Cause Analysis (RCA) documents, ensuring accuracy and timely closure.<br/><br/>- Effectively manage and refine the project backlog, collaborating with client stakeholders to prioritize work items aligned with business goals.<br/><br/>- Anticipate risks proactively, establish mitigation strategies, and address issues before they escalate.<br/><br/>- Maintain a consistent reporting cadence (weekly, monthly dashboards, progress updates) to clients and internal leadership.<br/><br/>- Document and track all activities with high attention to detail, including Minutes of Meeting (MoMs), decision logs, and follow-ups.<br/><br/>- Build and nurture strong client relationships, ensuring clear, empathetic, and professional communication at all times.<br/><br/><b>Required Skills & Experience : </b><br/><br/>- Strong foundation in Project Management concepts risk management, scope management, stakeholder management, change management, and decision logging.<br/><br/>- Proven experience delivering projects in a Managed Services environment, including SLA management and governance models.<br/><br/>- Expertise in Agile and Scrum methodologies with hands-on delivery experience.<br/><br/>- Demonstrated ownership and accountability, driving deliverables with minimal supervision.<br/><br/>- Highly organized with excellent documentation skills and the ability to maintain a structured, transparent, and reliable source of truth.<br/><br/>- Strong proactive risk anticipation and mitigation capabilities.<br/><br/>- Excellent client communication and relationship management skills with the ability to influence and lead conversations.<br/><br/>- Flexibility to work in shift timings (8 : 30 PM 4 : 00 AM IST) for real-time collaboration with global clients.<br/></p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


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Unlock Your Techolution Associate Potential: Insight & Career Growth Guide


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