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Urgent! TechOps-DE-CloudOpsAMS-DuckCreek-Manager Job Opening In Coimbatore – Now Hiring EY

TechOps DE CloudOpsAMS DuckCreek Manager



Job description

The opportunity

  • Duck Creek Support with minimum experience level of 9+ years.
  • Your key responsibilities

  • Duck Creek Support and Maintenance Manager (9+ years) has the prior experience to manage support projects.

  • Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.

  • Proficient in maintaining and supporting Duck Creek project, enhancements, conducting testing, and managing deployments.

  • Experience in Production support Projects

  • Should be able to manage the key SLA’s and KPI’s for the successful execution of project.
  • Skills and attributes for success

  • Deep understanding and experience of Duck Creek framework, implementation and components

  • Experience in Core Java and Spring Boot.

  • Excellent business communication skills

  • Should have understanding and experience of software development best practices.

  • Excellent leadership skills

  • Prior Client facing experience

  • Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.

  • Understand service management and change management activities, along with SLAs and estimator tools.

  • Should have worked on incident management , problem management and release management.

  • Should have idea on SDLC life cycle along with release planning and management.
  • To qualify for the role, you must have

  • Service management knowledge as per ITIL.

  • Good communication and resource management skills.
  • Certification:

  • ITIL 4 certification (Good to have)
  • What we offer


    EY Global Delivery Services (GDS) is a dynamic and truly global delivery network.

    We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy.

    From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines.

    In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe.

    We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  • EY | Building a better working world 


    Required Skill Profession

    Computer Occupations



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