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Urgent! Tech.Support Engineer Job Opening In Pune – Now Hiring White Force
Job description
Position - Tech.Support Engineer
Location - Pune Hinjewadi
Salary upto - 25k
Experience - Fresher Intern to 1 Yrs
Immediate joiners can only apply
Job Description:
We are seeking a highly skilled and motivated Technical Solutions Specialist to join our team.
As a Technical Solutions Specialist, you will be responsible for providing technical troubleshooting support, resolving IoT issues for our customers on priority, leading technical training sessions for both internal and external teams, conducting data analysis, and developing standard operating procedures (SOPs).
Additionally, you will contribute to new product development initiatives and utilize your expertise in MS Excel, PLM, CRM, MS PowerPoint, and fluent English communication.
Key Responsibilities: Quickly identify and resolve technical issues reported by customers, ensuring minimal disruption to their operations.
Utilize your expertise in troubleshooting hardware, software, and network issues related to IoT smart products.
Collaborate with Research & Development (R&D) and Quality Assurance (QA) teams to execute new product development initiatives.
Conduct Root Cause Analysis (RCA) for persistent product issues.
Collaborate with the CFT to enhance products from design, production, and process standpoints based on RCA findings.
Ensure alignment with project timelines and quality standards throughout the development process.
Prioritize and address IoT-related issues reported by customers, ensuring timely resolution and customer satisfaction.
Maintain a high level of responsiveness and communication throughout the issue resolution process.
Develop SOPs, Contents and documents for updates and changes in product.
Conduct data analysis to derive insights and inform decision-making processes.
Utilize MS Excel and other analytical tools to analyse large datasets, identify trends, and recommend actionable insights.
Develop and document standard operating procedures (SOPs) to streamline internal processes and ensure consistency in operations.
Work closely with cross-functional teams to implement and maintain SOPs across the organization.
Skills Required: Diploma or bachelor’s degree in engineering, or related field.
Proven experience in technical troubleshooting, preferably in IoT or related technologies.
Strong proficiency in MS Excel for data analysis and reporting.
Experience with Product Lifecycle Management (PLM) and Customer Relationship Management (CRM) systems.
Proficiency in MS PowerPoint for creating presentations and training materials.
Excellent written and verbal communication skills in English, with the ability to convey technical concepts to diverse audiences.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Highly preferred background from Home Appliances/Ceiling Fan industry If you are passionate about technology, enjoy solving complex problems, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.
Join us in shaping the future of our products and services through technical innovation and customer-centric solutions.
INTERESTED CANDIDATES CAN CONTACT -
9171730707
SHARE CV - shivani.samundre@white-force.in
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Unlock Your Tech Support Potential: Insight & Career Growth Guide
Real-time Tech Support Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tech Support in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 56920 jobs in India and 1582 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Tech Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! White Force is currently hiring and seeking a Tech.Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Tech.Support Engineer Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at White Force adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tech.Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Tech.Support Engineer typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Tech.Support Engineer interview at White Force, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the White Force's products or services and be prepared to discuss how you can contribute to their success.
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