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Job Description
- Support in business development initiatives and participate in pitches to prospective clients
- Client relationship ownership and management for multi-million / year accounts
- Work with domain experts and clients to define project objectives, approach, plan and budget
- Growth and mentorship of team members across the program management, creative and strategy domains
- Revenue and resource management across the business & accounts
- Oversee the overall program activities, controlling needs, schedule, cost and quality
- Lead diverse multi-skilled teams to deliver integrated solutions that achieve measurable business results
- Lead and manage end-to-end project delivery for digital marketing and e-commerce initiatives, including e-commerce and LINE platform integrations.
- Collaborate with clients to understand their business objectives, requirements, and expectations, and translate them into actionable project plans and deliverables.
- Define project scope, goals, and milestones, and develop comprehensive project schedules and budgets.
- Identify and mitigate project risks, issues, and dependencies, and proactively implement solutions to ensure project success.
- Coordinate and communicate effectively with internal teams, external vendors, and stakeholders to ensure alignment and transparency throughout the project lifecycle.
- Monitor project progress, track key performance indicators (KPIs), and provide regular updates and reports to stakeholders.
- Conduct post-project evaluations to assess outcomes, identify lessons learned, and implement process improvements for future projects.
- Act as the client point of contact to manage and control program objectives
- Facilitate stand-ups, workshops, decision making and conflict resolution
- Keep track of project financials and deliver the programs as per the sold-as margins
- Stay abreast of industry trends, best practices, and emerging technologies in digital marketing, e-commerce, and CRM, and share knowledge and insights with the team.
- Best work out of our talented creative department.
- Creatively driven and always keen to explore new routes to market
- Excellent understanding of agency/creative/production processes
- Experience as an Account Director or a Senior Account Manager with at least 5 years agency experience
- Experience of managing financials across multiple projects
- Natural leader with effective management and delegation skills
- Highly effective written and verbal communication skills
- Pro-active and organized, with particular attention to detail
- Excellent influencing and negotiation skills
- Confident and self-motivated
- Maturity in relating and interacting with people at all levels
- Develop solid business relationships with clients through regular and pro-active contact
- Own your assigned projects and campaigns, keeping clients informed of account direction and maintaining forward momentum on campaign projects
- Determine how best the client’s brief can be met with consultation of the wider team as required
- Liaise closely with the strategic planning team to understand the competitive environment
- Encourage creative colleagues to develop best-in-class work in line with required strategic direction
- Effectively present agency work/proposals to clients and support other team members and agency colleagues
- Attend regular client status meetings and review both status and contact reports
- Actively manage and take responsibility for campaign finances
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Publicis Sapient is actively hiring for this TEST: PS: INDIA: Manager: Manager: Software Development Engineer 2: SDE: SDE: Engineer FC position
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