Ideal Candidate Profile (Essential Attributes)
Post-Graduation/Graduation in Commerce, science or engineering. MBA / post-graduation will be an added advantage. Preferred Age – 35 – 65 years Certification or Accreditation in training or facilitation would be an advantage. Must have 3 to 5 years of training experience in insurance sector
Other Attributes
Must have worked in an insurance company ideally in customer facing or intermediary facing roles. He/she should have some certification from IRDA or any reputed insurance training institute, should have strong understanding of main insurance principles and how these are applied, should have thorough knowledge of all personal insurance products (Life and General), underwriting and claims processing. Corporate training experience would be an advantage. Should be familiar with different group training methodologies such as role plays, group discussion, group presentation, peer to peer learning and so on. Should be up to date with latest regulatory developments, especially those involving process changes (e.g. eKYC), new types of insurance products and technological advancement in insurance industry. Should be well versed in English and fluent in the regional language.
While the training would be conducted in English, trainers who explain the complex concepts in local language are more effective. Corporate training experience would be an advantage. Able to lucidly explain technical concepts without using jargon.