Trust and Safety Senior Analyst

Job description

About the Role:

We are seeking a dedicated and analytical Senior Associate – Trust & Safety Engineer to join our Trust & Safety operations at Radix.

In this role, you will play a critical part in protecting the integrity of our domain name space by identifying, analyzing, and mitigating abusive domain activities.

You will collaborate across teams and with external stakeholders to enforce abuse policies, ensure regulatory compliance, and stay ahead of the evolving landscape of DNS threats and cybersecurity risks.

Key Responsibilities:

• Monitor domain registrations and related DNS activities to detect abusive behavior including phishing, malware distribution, spam, and other violations.
• Analyze abuse trends and proactively implement detection and response strategies.
• Enforce domain abuse policies in alignment with ICANN and regulatory frameworks.
• Coordinate with registrars and third-party security agencies to investigate and mitigate domain abuse cases.
• Prepare incident reports, metrics dashboards, and executive summaries on abuse handling and mitigation efforts.
• Work closely with legal, compliance, and security teams to ensure enforcement actions meet regulatory and contractual obligations.
• Stay informed about the latest developments in domain abuse, DNS security, and Internet governance.
• Contribute to the continuous improvement of abuse detection and incident response systems and workflows.

Qualifications:

• 3–4 years of hands-on experience in domain abuse investigation and mitigation.
• Strong understanding of domain name systems (DNS), domain registration workflows, and Internet governance policies.
• Experience with cybersecurity tools, abuse monitoring platforms, and incident response best practices.
• Excellent analytical and forensic investigation skills.
• Strong communication skills, with the ability to clearly articulate technical issues to internal and external stakeholders.
• Bachelor’s degree in Computer Science, Information Security, or a related field.

Highly Preferred Skills & Qualities:

• Proficiency in programming languages and frameworks (e.G., Python, PHP, MySQL, etc).
• Experience with API development and microservices architecture for abuse detection automation.
• Familiarity with frontend development for internal tools and dashboards (e.G., JS/CSS).
• Strong foundation in testing and quality assurance practices.
• Knowledge of system design and scalable architecture, especially in abuse mitigation systems.

Nice to have:

• Data analytics and visualization experience, with tools like Tableau.
• Ability to work in ambiguous environments and drive clarity through structured thinking.
• Adaptability and commitment to continuous learning, especially in fast-changing tech and regulatory landscapes.
• Creative problem-solving and a willingness to challenge assumptions or think outside the box.

About Radix:

REVOLUTIONISING THE INTERNET:

We started out in 2012 as a part of the Bhavin Turakhia led Directi Group, which has been a prominent player in the web presence industry since the 90s.

The meteoric rise in the number of websites back then led to an acute shortage of quality domain names.

The depleting name pool within the .Com / .Net led to growing customer dissatisfaction as first choice names became impossible to find! We knew that domain names had to evolve in order to serve their purpose of memorable online identities.

Enter Radix.

When the Internet Corporation of Assigned Names and Numbers (ICANN) opened the door to new top level domains other than the .Com, .Net, .Org etc., we knew it was the perfect opportunity to solve a growing customer problem.

Equipped with powerful and meaningful new extensions such as .Tech, .Online, .Store, .Fun, .Site, .Press etc.

we set out on a mission to eliminate the distinction between the real names and internet addresses of individuals and businesses.

We started with an audacious goal of building a world where domain names are less like phone numbers which need to be written and stored and more like brand names which are easily remembered.

And here we are, with more than 9 million domains already registered on our extensions, we are well on the path towards revolutionizing the internet.

Brands like Mr. Beast (www.Mrbeast.Store), Viacom (www.Viacom.Tech), Emirates (emirates.Store), Doordash (order.Online), CES (ces.Tech), Shakira (www.Shakira.Store) and many more have already made the switch.

It’s only a matter of time before the rest of the world does it too.

To sum it up, the internet history is being rewritten and Radix is at the core of it.

Quick Stats:

Founded: 2012

Strength: 80+ employees

HQ: Dubai, UAE

Profitable: Yes

Is Radix a Start-up?

Well, yes and no!

No, in the truest definition of the term.

Next year, Radix completes more than a decade in existence of which the last 8 years have been highly profitable.

It's a fast growing, yet highly stable business generating significant cash flows.

Yes, in the cultural context.

In terms of its energy, passion, innovative and entrepreneurial spirit, Radix ‘feels’ like a start-up which is looking to take on the global powerhouses in the Internet Registry space.

CULTURE:

At Radix, we're not just colleagues;
we're a family united by a shared passion for innovation, collaboration, and excellence.

Here, every voice is heard, every idea is valued, and every individual is empowered to thrive.

From our supportive leadership to our vibrant team dynamics, we foster an environment where creativity flourishes, challenges are embraced, and successes are celebrated together.

With a commitment to diversity, inclusion, and continuous learning, we cultivate a culture that inspires growth, fosters personal development, and drives collective success.

Additional Information :

Now a great place to work certified organization, we understand that great work comes from great, and inclusive teams.

At Radix, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas.

We believe this gives us a competitive advantage to better serve our customers and helps us all grow as Radicals and individuals.

Required Skill Profession

Business Operations Specialists