- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Urgent! Client Partner.
 
  
  
    
    
  
      Urgent! Urgent! Client Partner Position in Pune - Bits In Glass
 
                        
                         Title: Client Partner
Location: Pune
Job Title: Client Partner / Client Success Manager
Job Summary:
We are seeking an experienced Client Partner / Client Success Manager to drive business growth, foster strong client relationships, and ensure exceptional service delivery.
The ideal candidate will have a proven track record in managing global clients, preferably in the IT services sector, with experience in GCC (Global Capability Center) environments.
Key Responsibilities:
- Build and maintain strong relationships with key decision-makers (CXO, VP, Director levels) to understand client needs, address concerns, and identify opportunities for growth.
- Identify and pursue opportunities to upsell and cross-sell services to existing clients, driving revenue growth and expansion.
- Increase client engagement through regular interactions, meetings, and feedback sessions to ensure client satisfaction and loyalty.
- Collaborate with Delivery Managers and HR teams to ensure internal teams are aligned with client needs, and performance metrics are met.
- Work with technical teams to resolve client issues and incidents promptly, ensuring services are delivered according to agreed service definitions and SLAs.
- Conduct thorough needs analysis to understand client requirements and develop tailored solutions to meet their needs.
Requirements:
- 15 years of experience in IT services sector, with at least 8 years of experience in managing BFSI clients.
- Experience working in Global Capability Centers (GCCs) is essential.
- Experience in Enterprise SaaS solutions is preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Team Player: Strong team player with the ability to collaborate with cross-functional teams.
Company Description: Bits in Glass - India
●Industry Leader:
- Bits in Glass(BIG) has been in business for more than 20 years.
In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
- Offices across three locations in India: Pune, Hyderabad & Chandigarh.
- Specialized Pega partner since 2017, delivering Pega solutions with deep industry expertise and experience.
- Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.
- Elite Appian partner since 2008, delivering Appian solutions with deep industry expertise and experience.
- Operating in the United States, Canada, United Kingdom, and India.
- Dedicated global Pega CoE to support our customers and internal dev teams.
●Employee Benefits:
- Career Growth: Opportunities for career advancement and professional development.
- Challenging Projects: Work on innovative, cutting-edge projects that make a global impact.
- Global Exposure: Collaborate with international teams and clients to broaden your professional network.
- Flexible Work Arrangements: Support for work-life balance through flexible working conditions.
- Comprehensive Benefits: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
- Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.
●Company Culture:
- Collaborative Environment: Emphasizes teamwork, innovation, and knowledge sharing.
- Inclusive Workplace: Values diversity and fosters an inclusive environment where all ideas are respected.
- Continuous Learning: Encourages professional development through ongoing learning opportunities and certifications.
●Core Values:
- Integrity: Commitment to ethical practices and transparency in all business dealings.
- Excellence: Strive for the highest standards in everything we do.
- Client-Centric Approach: Focus on delivering the best solutions tailored to client needs.
                      
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Urgent Client Potential: Insight & Career Growth Guide
Real-time Urgent Client Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Urgent Client in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24498 jobs in India and 543 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Urgent Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Bits In Glass is currently hiring and seeking a Urgent! Client Partner to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Urgent! Client Partner Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bits In Glass adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Urgent! Client Partner Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Urgent! Client Partner typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Urgent! Client Partner, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Urgent! Client Partner interview at Bits In Glass, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bits In Glass's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Urgent! Client Partner is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!