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      Urgent! Voice Infrastructure Engineer Job Opening In New Delhi – Now Hiring Simetrix Solutions
 
                        
                         About the Role
We're building the future of contact center communications, and we're looking for an exceptional  Voice Infrastructure Engineer  to architect and implement enterprise-grade voice technologies that will power thousands of customer interactions daily.
If you're passionate about  real-time communications ,  VoIP , and creating seamless voice experiences at scale, this is your opportunity to make a massive impact.
What You'll Build
You'll be the technical architect behind the complete voice infrastructure stack, including:
Intelligent IVR Systems
Conversational AI-powered self-service using modern ASR/NLU/TTS engines
Integration with Deepgram Nova-2, Claude Sonnet 4, ElevenLabs Turbo
Dynamic call flow orchestration with 60-80% containment rates
Predictive Dialer Platform
ML-optimized pacing algorithms for maximum agent productivity
Advanced Call Progress Analysis (CPA) with 95%+ accuracy
TCPA-compliant outbound calling with real-time abandonment rate control
SIP Trunking & WebRTC Infrastructure
Multi-provider SIP trunk architecture (Twilio, Bandwidth, Telnyx)
Session Border Controller (SBC) implementation for security and QoS
Browser-based WebRTC softphones for agents
TLS/SRTP encryption and fraud prevention
Voice Quality Optimization
Real-time monitoring dashboards (MOS, latency, jitter, packet loss)
Codec negotiation and transcoding (G.711, G.729, Opus)
RTCP analysis and quality alerting systems
What We're Looking For
Technical Expertise:
Deep knowledge of  SIP protocol ,  RTP/SRTP , and  VoIP fundamentals
Experience with  WebRTC  and real-time communications
Proficiency in  Node.js/TypeScript  or  Go/Rust  for high-performance systems
Hands-on experience with  Twilio, Bandwidth, or similar SIP trunk providers
Understanding of audio codecs, QoS, and network protocols
Contact Center Technologies:
Experience building or implementing  IVR systems
Knowledge of  predictive/progressive dialers  and pacing algorithms
Understanding of  ASR, NLU, and TTS  technologies (Deepgram, AssemblyAI, ElevenLabs)
Familiarity with  call routing , skills-based distribution, and ACD systems
Architecture & Scale:
Proven ability to design  highly available, fault-tolerant  voice systems
Experience with  multi-region deployment  and redundancy strategies
Knowledge of  PostgreSQL/TimescaleDB ,  Redis , and distributed systems
Cloud infrastructure experience (AWS, GCP, or Azure)
Compliance & Security:
Understanding of  TCPA, FCC regulations , and DNC requirements
Experience implementing  TLS/SRTP encryption  and security best practices
Knowledge of fraud detection and prevention mechanisms
Bonus Points
Experience with  ML/AI integration  for voice analytics and optimization
Contributions to open-source telephony projects (FreeSWITCH, Asterisk, Janus)
Background in  speech analytics , sentiment analysis, or voice biometrics
Experience with  Homer SIP capture ,  Prometheus/Grafana , or voice monitoring tools
Knowledge of  STIR/SHAKEN  and robocall mitigation
What You'll Get
✅  Autonomy & Ownership  - You'll architect and build our voice infrastructure from the foundation up
✅  Cutting-Edge Tech Stack  - Work with the latest in AI, voice, and real-time communications
✅  Impact at Scale  - Your work will power millions of customer conversations
✅  Collaborative Team  - Work alongside talented engineers who value innovation and quality
✅  Growth & Learning  - Exposure to emerging technologies in conversational AI and voice automation
✅  Competitive Compensation  - comprehensive benefits, and flexible work arrangements
How to Apply
If you're excited about building the future of voice communications and want to work on challenging, impactful problems, we'd love to hear from you!
Send us:
Your resume highlighting relevant VoIP/telephony experience
A brief note about the most complex voice system you've built
Links to any public projects or GitHub repos (if available)
Email:  careers@simetrix-solutions.com
                      
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Unlock Your Voice Infrastructure Potential: Insight & Career Growth Guide
Real-time Voice Infrastructure Jobs Trends in New Delhi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Voice Infrastructure in New Delhi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 18562 jobs in India and 777 jobs in New Delhi. This comprehensive analysis highlights market share and opportunities for professionals in Voice Infrastructure roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Simetrix Solutions is currently hiring and seeking a Voice Infrastructure Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Voice Infrastructure Engineer Jobs New Delhi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Simetrix Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Voice Infrastructure Engineer Jobs India varies, but the pay scale is rated "Standard" in New Delhi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Voice Infrastructure Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Voice Infrastructure Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Voice Infrastructure Engineer interview at Simetrix Solutions, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Simetrix Solutions's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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