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Webex Cc Job Opening In Junagadh – Now Hiring Servion Global Solutions


Job description

Role: Webex CC Developer

Experience: 10+ Years

Location: Remote

JD:

  • As a Senior Applications Developer, this position partners with customers to design and implement Cisco contact center applications and IVR call flows.

    Rather than focusing on infrastructure, this role centers on business logic and customer experience design, ensuring that self-service and agent-assisted interactions align with client requirements.

    Responsibilities
  • Gathers requirements and designs complete contact center solutions for various Cisco contact center products
  • Discuses, designs, and develops contact center call flows and complex self-service IVR applications o Experience with the following applications preferred: Webex Contact Center, Customer Voice Portal (CVP), Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Express (UCCX)
  • Designs Voice User Interface (VUI) logic for ASR applications
  • Provides direction to a technical team to ensure consistency and interoperability between solution components
  • Provides high quality written documentation for all application requirements, designs, validation, and as built
  • Performs reporting assessments and conducts mentoring sessions
  • Updates and enhances internal documentation templates
  • Leads project meetings and discovery sessions with contact center managers and supervisors, with technical expertise and the ability to quickly address customer questions real-time, without delay
  • Explores new features and gains experience with latest versions of Cisco applications and provide internal feedback, documentation and training
  • Customers are located around the world.

    Project tasks and deliverables are typically worked during customer’s local business hours, though sometimes out-of-hours work will be necessary.

    Required Qualifications
  • Requires a BA or BS Degree, preferably a technical degree
  • Eight or more years of experience in Contact Center Application Development or applicable industry experience
  • Excellent written and verbal communication skills
  • Exceptional client relationship skills
  • Ability to work in a delivery environment with structured processes and flexible timelines
  • Experience with a diagramming tool like Visio, Matlab, LabView, etc.
  • Familiarity and exposure to any Cisco 3rd party products (i.E., Calabrio, eGain, Nice, Nuance, etc.)
  • Experience with a major programming language like Java, C# or SQL query and stored procedures
  • Knowledge in Google DialogFlow or any conversational platforms
  • Must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Webex Cc Potential: Insight & Career Growth Guide


Real-time Webex Cc Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Webex Cc in Junagadh, India, highlighting market share and opportunities for professionals in Webex Cc roles.

1651 Jobs in India
1651
14 Jobs in Junagadh
14
Download Webex Cc Jobs Trends in Junagadh and India

Are You Looking for Webex Cc Job?

Great news! is currently hiring and seeking a Webex Cc to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Servion Global Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Webex Cc Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Junagadh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Webex Cc?

Key qualifications for Webex Cc typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Webex Cc?

To improve your chances of getting hired for Webex Cc, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Webex Cc Job Success

Servion Global Solutions interview tips for Webex Cc

Here are some tips to help you prepare for and ace your Webex Cc job interview:

Before the Interview:

Research: Learn about the Servion Global Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Webex Cc interview at Servion Global Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Servion Global Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Webex Cc Positions

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