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Urgent! Webex CC Job Opening In Sahibzada Ajit Singh Nagar – Now Hiring Servion Global Solutions
Role: Webex CC Developer
Experience: 10+ Years
Location: Remote
JD:
As a Senior Applications Developer, this position partners with customers to design and implement Cisco contact center applications and IVR call flows.
Rather than focusing on infrastructure, this role centers on business logic and customer experience design, ensuring that self-service and agent-assisted interactions align with client requirements.
Responsibilities
Gathers requirements and designs complete contact center solutions for various Cisco contact center products
Discuses, designs, and develops contact center call flows and complex self-service IVR applications o Experience with the following applications preferred: Webex Contact Center, Customer Voice Portal (CVP), Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Express (UCCX)
Designs Voice User Interface (VUI) logic for ASR applications
Provides direction to a technical team to ensure consistency and interoperability between solution components
Provides high quality written documentation for all application requirements, designs, validation, and as built
Performs reporting assessments and conducts mentoring sessions
Updates and enhances internal documentation templates
Leads project meetings and discovery sessions with contact center managers and supervisors, with technical expertise and the ability to quickly address customer questions real-time, without delay
Explores new features and gains experience with latest versions of Cisco applications and provide internal feedback, documentation and training
Customers are located around the world.
Project tasks and deliverables are typically worked during customer’s local business hours, though sometimes out-of-hours work will be necessary.
Required Qualifications
Requires a BA or BS Degree, preferably a technical degree
Eight or more years of experience in Contact Center Application Development or applicable industry experience
Excellent written and verbal communication skills
Exceptional client relationship skills
Ability to work in a delivery environment with structured processes and flexible timelines
Experience with a diagramming tool like Visio, Matlab, LabView, etc.
Familiarity and exposure to any Cisco 3rd party products (i.e., Calabrio, eGain, Nice, Nuance, etc.)
Experience with a major programming language like Java, C# or SQL query and stored procedures
Knowledge in Google DialogFlow or any conversational platforms
Must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours
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Unlock Your Webex CC Potential: Insight & Career Growth Guide
Real-time Webex CC Jobs Trends in Sahibzada Ajit Singh Nagar, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Webex CC in Sahibzada Ajit Singh Nagar, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1651 jobs in India and 15 jobs in Sahibzada Ajit Singh Nagar. This comprehensive analysis highlights market share and opportunities for professionals in Webex CC roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Servion Global Solutions is currently hiring and seeking a Webex CC to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Webex CC Jobs Sahibzada Ajit Singh Nagar.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Servion Global Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Webex CC Jobs India varies, but the pay scale is rated "Standard" in Sahibzada Ajit Singh Nagar. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Webex CC typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Webex CC interview at Servion Global Solutions, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Servion Global Solutions's products or services and be prepared to discuss how you can contribute to their success.
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