Job Description
<p><p><b>Experience : </b>3-5 Years</p><br/><p><b>Job Description :</b></p><p><br/></p><p>- Analyze and understand requirements, and provide technical solutions.</p><p><br/></p><p>- Analyze requirements and develop technical solutions aligning to Salesforce best practices.</p><p><br/></p><p>- Conduct solution reviews of team members.</p><p><br/></p><p>- Contribute to Practice level tools and asset creation activities.</p><p><br/></p><p>- Involve in ideation activities to build tools and assets for the Practice.</p><p><br/></p><p>- Mentoring and grooming junior team members.</p><p><br/></p><p>- Participate in performing procedures, especially focusing on complex issues.</p><p><br/></p><p>- Provide guidance and expertise to team members.</p><br/><p><b>Required Technical/ Functional Competencies Development :</b></p><p><br/></p><p>- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.</p><p><br/></p><p>- Completion of Trailheads & Badges related to Salesforce Platform Development.</p><br/><p><b>Sales Cloud :</b></p><p><br/></p><p>- Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards.</p><p><br/></p><p>- Completion of all the Sales Cloud Trailheads & Badges.</p><br/><p><b>Experience Cloud : </b></p><p><b><br/></b></p><p>- Hands-on experience of Cloud Modules & Functionalities like : Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards.</p><p><br/></p><p>- Completion of all Experience Cloud Trailheads & Badges.</p><br/><p><b>Service Cloud :</b></p><p><br/></p><p>- Hands-on experience in Configuring & customizing Service Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards.</p><p><br/></p><p>- Completion of all Service Cloud Trailheads & Badges.</p><br/><p><b>Any Industry Clouds :</b></p><p><br/></p><p>- Hands-on experience in any Industry Cloud like : B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.</p><p><br/></p><p>- Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.</p><br/><p><b>Required Behavioral Competencies :</b></p><p><br/></p><p>- Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.</p><br/><p><b>Collaboration :</b></p><p><br/></p><p>- Participates in team activities and reaches out to others in team to achieve common goals.</p><br/><p><b>Agility :</b></p><p><br/></p><p>- Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.</p><br/><p><b>Customer Focus :</b></p><p><br/></p><p>- Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.</p><br/><p><b>Communication :</b></p><p><br/></p><p>- Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.</p><br/><p><b>Drives Results :</b></p><p><br/></p><p>- Sets realistic stretch goals for self & others to achieve and exceed defined s:</b></p><p><br/></p><p>- Min 3 SFDC Certifications.</p><br/></p> (ref:hirist.tech)