Job Description
<p><p><b>Experience :</b> 8- 10 Years</p><p><br/><b>Job Description :</b></p><p><br/></p><p>- Based on user requirements analysis, provide solutioning to customer which meets customer expectations.<br/><br/></p><p>- Collaborating with business and technical stakeholders to gather requirements and provide guidance on best practices and solution design.<br/><br/></p><p>- Conducting code/solution reviews to ensure that code written by team members is of high quality and meets industry best practices.<br/><br/></p><p>- Conducting needs assessments and providing recommendations for Salesforce solutions to meet clients' business requirement.<br/><br/></p><p>- Deliver customer requirements within agreed timelines and adhering to SLAs agreed.<br/><br/></p><p>- Drive the team for delivery excellence.<br/><br/></p><p>- Innovate via conceptualizing new tools and accelerators toward competency building activities.<br/><br/></p><p>- Mentor and guide team members, providing support on project deliverables.<br/><br/></p><p>- Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business Technical/ Functional Competencies Development :</b></p></p><p><b><br/></b>- Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Cloud :</b></p><p><b><br/></b></p>- Hands-on experience in Configuring & customizing Sales Cloud modules : Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.</p><p><br/><b>Experience Cloud :</b></p><p><p><b><br/></b></p>- Hands-on experience of Cloud Modules & Functionalities like : Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, </p><p>LWC Development.<br/><br/></p><p>- Completion of all Experience Cloud Trailheads & Cloud :</b></p><p><b><br/></b></p>- Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Industry Clouds :</b></p><p><b><br/></b></p>- Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.<br/><br/></p><p>- Completion of Trailheads & Badges for any of the Salesforce Industry Behavioral Competencies :</b></p><p><b><br/></b></p>- Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own :</b></p><p><b><br/></b></p>- Reaches out to others in team to ensure connections are made and team members are working together.<br/><br/></p><p>- Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful :</b></p><p><b><br/></b></p>- Demonstrates openness to the possibilities that change presents and begins to plan for how role may change.<br/><br/></p><p>- Works with others to prepare for Focus :</b></p><p><b><br/></b></p>- Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and :</b></p><p><b><br/></b></p>- Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations).</p><p><br/>- Helps others identify their appropriate Results :</b></p><p><b><br/></b></p>- Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client Conflict :</b></p><p><b><br/></b></p>- Identifies and understands the source of conflict, addresses, and : </b>Min 5 SFDC Certifications.</p></p><br/></p> (ref:hirist.tech)