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Urgent! Your next big career move - infosys bpm service desk hiring in pune Position in Pune - Infosys BPM

Your next big career move infosys bpm service desk hiring in pune



Job description

️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!
Are you someone who loves solving problems, has a knack for technology, and communicates with confidence?

Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune !
What You’ll Be Doing:
Provide top-notch support to global clients via calls, chat, and email
️ Troubleshoot technical issues related to:
VPN, Drivers, O365, Active Directory
Operating systems & basic networking
Microsoft Office and other productivity tools
Work on ticketing tools such as Service Now , Remedy , or Control-M
Own the issue, analyze, and provide efficient, timely resolutions
Ensure every customer interaction adds value and leaves them satisfied
What We’re Looking For:
✅ Excellent communication skills – both verbal and written
✅ Strong analytical and problem-solving ability
✅ Confidence in handling and resolving technical queries independently
✅ Willingness to work in a 24x7 environment (rotational US shifts)
✅ Comfortable with a Work From Office (WFO) setup in Pune
Non-Negotiables:
Fluent English communication is a must
100% Work From Office – no hybrid or remote option
Comfortable with night/rotational shifts (US time zones)
Why Join Infosys BPM?
Global brand & structured career growth
Continuous learning and upskilling opportunities
Exposure to world-class processes and tools
Diverse and inclusive workplace culture
Location: Pune
Shift: Rotational (24x7), including night shifts
Mode: Work from Office only
Ready to launch your tech support career with Infosys BPM?

Apply now and be part of a global success story!
Regards,
Infosys BPM
Talent Acquisition | INFY HR


Required Skill Profession

Technology



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