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Zinnia - Associate Director - Data Analytics Job Opening In Gurugram – Now Hiring Zinnia


Job description

<p>Who You Are:<br/><br/>- We are seeking a highly motivated Associate Director Data Analytics with strong technical expertise, business acumen, and strategic problem-solving abilities.<br/><br/>- In this role, you will independently own and drive analytics initiatives within the Operations team, translating data into actionable insights that improve efficiency, decision-making, and key business KPIs.<br/><br/>- You will work closely with stakeholders across Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and create scalable analytics frameworks.<br/><br/>- This is a high-impact management role that requires both deep analytical skills and the ability to influence business strategy through data.<br/><br/> What You'll Do:<br/><br/>- Lead Operations Analytics: Lead a team of data analysts and own the Zinnia Operations Analytics vision.<br/><br/>- Drive analytics strategy: Independently own and drive key analytics initiatives in Operations, proactively identifying areas for efficiency improvements and cost optimization.<br/><br/>- Advanced analytics & measurement: Move beyond basic dashboards and leverage inferential modeling, causal analysis, and experimental design to generate actionable insights.<br/><br/>- Experimentation & testing: Design and implement A/B tests to measure the impact of operational improvements, optimizing key processes such as fraud detection, customer interactions, and compliance.<br/><br/>- Operational KPIs & business impact: Develop frameworks to measure Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key operational metrics, ensuring data-driven decision-making.<br/><br/>- Data storytelling & visualization: Translate complex data insights into clear, actionable recommendations using visual storytelling techniques in Power BI and other visualization tools.<br/><br/>- Cross-functional collaboration: Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.<br/><br/>- Scalability & automation: Partner with Data Engineering to enhance data pipelines, data models, and automation efforts that improve efficiency and reduce manual work.<br/><br/>- Thought leadership & best practices: Drive data analysis best practices and mentor junior analysts, fostering a culture of analytical rigor and excellence.<br/><br/> What You'll Need:<br/><br/>- 8+ years of experience in data analytics, with a focus on Operations, Business Strategy, or Process Optimization.<br/><br/>- Expertise in SQL, Python and with a strong ability to work with relational cloud databases (Redshift, BigQuery, Snowflake) and unstructured datasets.<br/><br/>- Experience designing A/B tests and experimentation frameworks to drive operational improvements.<br/><br/>- Strong statistical knowledge, including regression analysis, time-series forecasting, and causal inference modeling.<br/><br/>- Experience in operations analytics such as workforce efficiency, process optimization, risk modeling, and compliance analytics.<br/><br/>- Hands-on experience with data visualization tools (Power BI, Tableau, Looker) and the ability to present insights effectively to leadership.<br/><br/>- Ability to work independently, take ownership of projects, and influence business decisions through data-driven recommendations.<br/><br/>- Strong problem-solving skills and a proactive mindset to identify business opportunities using data.<br/></p> (ref:iimjobs.com)

Required Skill Profession

Mathematical Science Occupations


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Unlock Your Zinnia Associate Potential: Insight & Career Growth Guide


Real-time Zinnia Associate Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Zinnia Associate in Gurugram, India, highlighting market share and opportunities for professionals in Zinnia Associate roles.

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The fundamental ethical values are:

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