Binary Semantics Team Lead Sales North America Market

Job description

<p><p>Immediate hiring for US Tech Sales Team Lead Gurgaon (WFO & US Shift).</p><br/><p>Candidate must be immediate joiner or having max to max 10-15 days notice period only.</p><br/><p><b>JD Team Leader - IT Sales - International US & Canada</b></p><br/><p><b>About Binary Semantics Ltd.:</b></p><br/><p>Binary Semantics is a global technology company known for its legacy of innovation.

Today, we are a trusted global XaaS company, offering transformative solutions in AI, IoT, digital transformation, data services, Insurtech, and TaxTech - delivering impact across sectors like insurance, BFSI, logistics, manufacturing, FMCG, and beyond.

With close to 40 years of industry experience, 2500+ satisfied clients, and over 5000 person-years of domain expertise, we provide comprehensive customized solutions.

Our strategic alliances with top technology players allow us to deliver integrated, scalable solutions that cater to the evolving needs of a dynamic global market.</p><br/><p><b>Job Title:</b> Team Leader - IT Sales - International US/Canada</p><br/><p><b>Location:</b> Gurugram, Haryana</p><br/><p><b>Market:</b> North America</p><br/><p><b>Dimension & Scope</b></p><br/><p>The Team Leader is responsible for supervising, coaching, developing, and supporting a team within a Sales Operations environment.

The primary focus is to ensure consistent achievement of sales targets, adherence to process guidelines, and the professional development of team members.</p><br/><p><b>Principal Duties and Responsibilities:</b></p><br/><p>- Lead, supervise, and motivate a team of sales professionals to meet or exceed sales targets, KPIs and revenue goals.</p><br/><p>- Drive individual and team performance through structured coaching, daily huddles, goal setting, and real-time feedback.</p><br/><p>- Monitor team performance metrics closely and take corrective action to address underperformance using established coaching and performance management techniques.</p><br/><p>- Identify sales gaps and implement actionable strategies to drive growth, increase conversion rates, and enhance overall sales productivity.</p><br/><p>- Manage team scheduling, shrinkage, and attrition by ensuring adequate staffing, minimizing idle time, and improving team stability.</p><br/><p>- Analyze and take action to improve team performance, with a focus on driving consistent sales growth.</p><br/><p>- Design and execute structured performance improvement plans (PIPs) for struggling team members, aligned with development goals and business expectations.</p><br/><p>- Actively participate in the recruitment, training, development, and performance appraisal processes for team members.</p><br/><p>- Guide individuals toward achieving goals through effective coaching, collaboration, motivation, and staff development.</p><br/><p>- Demonstrate sound judgment and problem-solving capabilities during customer interactions, especially in complex or high-pressure situations.</p><br/><p>- Design and implement performance improvement plans to enhance team output and sales effectiveness.</p><br/><p>- Foster a culture of collaboration and accountability, with a proven ability to strengthen team dynamics and morale.</p><br/><p>- Exhibit a high level of professionalism, customer service, and communication skillsboth verbal and written.</p><br/><p>- Resolve complex customer concerns and escalations with a solutions-focused approach, ensuring high satisfaction and client retention.</p><br/><p>- Analyze sales data to extract insights, identify trends, and drive decisions that support higher close rates and improved team effectiveness.</p><br/><p>- Prepare and deliver accurate weekly, monthly, and quarterly sales performance reports and forecasts to senior leadership.</p><br/><p><b>Key Skills and Requirements</b></p><br/><p>- Bachelors degree or equivalent professional experience.</p><br/><p>- Minimum of 4 years of work experience, with at least 2 years in a Assistant Team Lead/Team Leader role.</p><br/><p>- Proven experience managing a sales team of at least 20 members in an inbound customer service/sales/upselling/cross-selling environment.</p><br/><p>- Demonstrated success in meeting and exceeding key sales metrics, including revenue generation, conversion rates, cross-selling, and upselling.</p><br/><p>- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other business tools.</p><br/><p>- Prior experience in the IT or technology services industry is preferred.</p><br/><p>- Strong leadership, coaching, and conflict-resolution skills, with the ability to lead by example and inspire team performance.</p><br/><p>- Excellent communication, conflict resolution, and interpersonal skills to drive team engagement and collaboration.</p><br/><p>- Sound analytical and problem-solving skills with the ability to interpret data, generate reports, and translate insights into action.</p><br/><p>- Results-driven and process-oriented, with a strong focus on achieving team KPIs and improving sales workflows.</p><br/><p>- Ability to thrive in a dynamic, fast-paced environment with changing priorities and high performance expectations.</p><br/><p>- Flexible to work in rotational shifts or weekends based on business requirements (if applicable).</p><br/><p>- Strong time management, multitasking, and organizational skills to manage team deliverables effectively.</p><br/><p><b>What We Offer:</b></p><br/><p>- Competitive Salary Negotiable, aligned with current industry standards</p><br/><p>- Attractive Incentive Structure Earn daily, weekly, monthly, and quarterly incentives based on performance</p><br/><p>- Comprehensive Medical Insurance Coverage up to 5 Lakhs</p><br/><p>- Meals & Refreshments Provided</p><br/><p>- Work Schedule 5-day workweek (US shift timings with rotational shifts)</p><br/><p>- Transportation Air-conditioned cabs provided for both pickup and drop</p><br/><p><b>Important Notes</b></p><br/><p>- Experience Required: Minimum 2 years of experience in Sales, Upselling, or Cross-selling is mandatory.</p><br/><p>- Candidates must be tech-savvy and familiar with technology products, services, and solutions.</p><br/><p>- Domestic sales experience will not be considered.</p><br/><p>Interested candidate can apply with their updated resume on below mentioned email id with details:</p><br/><p>Total Exp:</p><p>Exp in US Sales:</p><p>Exp as Team Lead/Assistant Team period:</p><p>Location:</p><p>Ready for WFO in US Shift:</p><p><br/></p><p>Juhi Khubchandani</p><p>Talent Acquisition</p><p>Binary Semantics Ltd.</p><br/></p> (ref:iimjobs.com)

Required Skill Profession

Computer Occupations