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Urgent! Helix Chatbox Developer Job Opening In New Delhi – Now Hiring Confidential

Helix Chatbox Developer



Job description

  • Work with business owners, service owners, knowledge owners, and project managers to align chatbot development with business objectives.
  • Participate in team meetings to discuss project progress and address any challenges.
  • Design and develop chatbots using BMC Helix Virtual Agent
  • Create conversational dialogues that align with identified business use cases.
  • Integrate chatbots with BMC Helix applications such as Digital Workplace and Business Workflows.
  • Identify top services and knowledge articles that can be automated through chatbots.
  • Document user interactions to define intents and utterances for chatbot development.
  • Test chatbots to ensure they meet business requirements and user expectations.
  • Deploy chatbots on designated channels such as Digital Workplace.

Key Requirements

  • Programming Languages Like Python, JavaScript, and Java
  • Natural Language Processing (NLP)
  • Large Language Model (LLM)
  • BMC Helix Virtual Agent
  • Machine Learning
  • API Integration:
  • User Experience (UX) Design
  • Data Analysis

Key Requirements:

  • 3-7 years of experience in chatbot development, with BMC Helix Virtual Agent.
  • Strong programming skills in languages such as JavaScript, Python, or similar.
  • Experience with natural language processing (NLP) and machine learning (ML) techniques.
  • Familiarity with RESTful APIs and web services.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork abilities

General skills:

  • Team player.
  • Constant learner self-motivated person.
  • Analytical and problem-solving skills.
  • Ability to work without direct supervision.
  • Ability to work under pressure.
  • Good communication and interpersonal skills.
  • Familiar with ITIL ITSM principles.


Skills Required
Chatbot, Helix, Restful, Nlp, Machine Learning, Web Service, Python


Required Skill Profession

Computer Occupations



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    Unlock Your Helix Chatbox Potential: Insight & Career Growth Guide