About TripstackWe are travel tech entrepreneurs, changing the way millions of people travel.Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry.We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.The RoleAs a part of the product team at TripStack, your primary responsibility will be to support the Product team as the Web Connection SME. You will work with stakeholders, clients and scrum teams to make sure the end product meets business requirements and aligns with overall business goals.RequirementsResponsibilitiesDefine product goals and translate them into featuresCollect feedback from end users and stakeholdersEnsure technical teams follow product defined guidelines and processesWork directly with PMs, EMs and TLs to oversee product developmentCreate and managing the web connections product backlog and ensure the backlog is communicated to all teamsAttend sprint ceremonies, retros and grooming sessions as the product SMEHelp to determine acceptance criteria and testing use cases with QAEstablish product requirements and user expectations with the Scrum teamScope features, define value propositions, and identify success metricsClosely oversee the technical integration of web connections and understand the architecture behind the scenesHelp to keep internal technical teams accountable for quality output and product deliveryRepresent the voice of the end consumer throughout the development processAlways have an eye on profitability, unit economics and uptimeMonitor traffic/sales received from clients always questioning discrepanciesDesired Skills and Experience4+ years of well-rounded travel industry experience (with focus on LCC carriers)Strategic thinker with critical decision making skillsStrong experience in data-backed decision making/statistics/market researchOutput and delivery driven; experience working under pressure in a fast-paced role with significant context switchingPassion for problem solving and root cause analysisTeam playerThe ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the wayPrevious experience in development or QA roles [an asset]Highly accountableBenefitsWe offer an opportunity to work with a dynamic and growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!At TripStack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.Learn more about us at www.tripstack.com