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Urgent! Proziod Analytics - OpenText Server Engineer - Incident Management Job Opening In Pune – Now Hiring Proziod Analytics
<p><p><b>Description :</b><br/><br/><b>Job Description :</b><br/><br/><b>Role Responsibilities :</b><br/><br/>- Analysing and providing BAU LO support for in scope applications and being accountable for the same.<br/><br/>- Service level agreement (SLA) adherences to incidents/requests/problem tickets.<br/><br/>- Coordinate with IAG business or lead for DR testing, Infrastracture/Software upgrade/patching in in-scopre environments, applications daily health check and remediation activities.<br/><br/>- Work on small compulsory changes impact analysis, coding, business verifications, promoting to prod and non-production environments.<br/><br/>- Work closely with IAG tech leads and IM for the project handover to BAU LO support team and document it.<br/><br/>- Work closely with integrated upstream and downstream systems for root cause analysis.<br/><br/>- In the event of P1/P2 incidents, participate in the major incident management (MIM) call and target to resolve issues within agreed SLA.<br/><br/>- Later, track the root cause analysis in the problem tasks for permanent fix, if any.<br/><br/>- Managing stakeholder communications.<br/><br/>- Coaching and mentoring of Wipro peers.<br/><br/>- Work closely with IAG leads for small change and tech debt prioriitization.<br/><br/><b>Key people you will be working with :</b><br/><br/>- IAG Application Manager, Tech leads, Iteration Managers.<br/><br/><b>Internal :</b><br/><br/>- Claims and Customer Communciations teams, colleagues across IAG, business representatives, customers & Wipro peers.<br/><br/><b>External :</b><br/><br/>- External service providers & vendors such as OpenText, FX Fuji Xerox, SMS Global, SmartComm.<br/><br/></p><br/></p> (ref:hirist.tech)
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Unlock Your Proziod Analytics Potential: Insight & Career Growth Guide
Real-time Proziod Analytics Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Proziod Analytics in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15700 jobs in India and 353 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Proziod Analytics roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Proziod Analytics is currently hiring and seeking a Proziod Analytics OpenText Server Engineer Incident Management to join their team. Feel free to download the job details.
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