Senior Cx Jobs: 1,157+ Job Opportunities in India

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Senior UX Designer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what ...

Kapture CX Senior Project Manager

<p><p class="">Position : Senior Technical Project ManagerLocation : BangaloreExperience : 8+ yearsCompany OverviewKapture C ...

Senior CX Delivery Consultant (Genesys Cloud)

As our CX Delivery Consultant you will play a crucial role in ensuring the successful implementation and delivery of CX and CCaaS (Contact Centre as a Service) solutions. The primary focus is on designing, configuring, and deploying systems and technologies that enhance the overall customer experience ...

Senior Manager – CX: Fitment – CV Operations – TMCV

Position Summary with Job ResponsibilitiesPurpose of the positionThis role is responsible for achieving Safety, Quality, Productivity, Delivery, Cost, morale & Environment (SQPDCME) targets at the line & SDT level, and training operators on specific skills required. Role involves ...

Oracle Fusion Cloud CX Marketing Senior Consultant

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end- ...

Senior Manager – CX: Fitment – CV Operations – TMCV

Position Summary with Job Responsibilities Purpose of the position This role is responsible for achieving Safety, Quality, Productivity, Delivery, Cost, morale & Environment (SQPDCME) targets at the line & SDT level, and training operators on specific skills required. Role involves ...

Oracle Fusion Cloud CX Marketing Senior Consultant

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end- ...

Senior Product Mgr Technical, Amazon Music CX Infrastructure

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking a Senior Product Manager, Techni ...

GN SONG Service CX Speech Analytics Senior Manager

Job Title - GN - SONG - Service - CX - Speech Analytics – Senior ManagerManagement Level : 06 - Senior ManagerLocation: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, HyderabadMust have skills: : Deep-dive into architecting, designing, and implementing speec ...

GN SONG Service CX Conversation Design Senior Manager

Job Title - GN - SONG - Service - CX - Conversation Design - Senior ManagerManagement Level : 06 – Senior Manager Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, HyderabadMust have skills: Developing interactive models using conversational platforms and ...

GN SONG Service CX Conversation Design Senior Manager

Job Title - GN - SONG - Service - CX - Conversation Design - Senior ManagerManagement Level : 06 – Senior Manager Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, HyderabadMust have skills: Developing interactive models using conversational platforms and ...

Senior Product Mgr Technical, Amazon Music CX Infrastructure

The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking a Senior Product Manager, Technical to own and drive the development of our Firefly Graph API product. This role is critical to CXI’s charter of enabling Amazon Music to deliver the best audio experience across devices and modalities, with ...

GN SONG Service CX Speech Analytics Senior Manager

Job Title - GN - SONG - Service - CX - Speech Analytics – Senior ManagerManagement Level : 06 - Senior ManagerLocation: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, HyderabadMust have skills: : Deep-dive into architecting, designing, and implementing speec ...

Senior Product Mgr Technical, Amazon Music CX Infrastructure

DescriptionThe Amazon Music Customer eXperience Infrastructure (CXI) team is seeking a Senior Product Manager, Technical to own and drive the development of our Firefly Graph API product. This role is critical to CXI’s charter of enabling Amazon Music to deliver the best audio experience across devices and m ...

Senior Product Mgr Technical, Amazon Music CX Infrastructure

The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking a Senior Product Manager, Technical to own and drive the development of our Firefly Graph API product. This role is critical to CXI’s charter of enabling Amazon Music to deliver the best audio experience across devices and modalities, with ...

Marketing executive

Job Description: Marketing Executive / ResearchPosition: Marketing Executive Location: Navi Mumbai (Onsite) Engagement Type: Full-time Experience Required: 0–2 years (Freshers welcome) Education: MBA/Graduate in Marketing, Mass Communication, Digital Media, or related fieldsAbout the GroupWe are a fast-growing ...

Chief of staff

Job Description: Chief of Staff – Link Cx OPosition: Chief of StaffLocation: Navi Mumbai (Onsite)Engagement Type: Full-TimeExperience Required: 2–5 YearsEducation: Full-time MBA from a Tier-1 instituteStart Date: ImmediateAbout the Group:We are a fast-growing talent-tech and leadership ecosystem, comprising thre ...

Senior Executive RBP

Job Description * PreviewWay of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consu ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Senior Executive RBP

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive RBP

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Senior Executive RBP

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Sr Executive Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unpar ...

Senior Executive RBP

Job Description * PreviewWay of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consu ...

Support Effectiveness Manager CX

Key Deliverables:Develop and implement comprehensive Training & Quality (T&Q) strategies for internal and vendor CX teamsDesign, deliver, and certify effective training programs covering knowledge, skills, and process adherenceEstablish and maintain a robust qual ...

Manager CX Strategy & Design

<p><p>About the Role :We are seeking an experienced and strategic Manager Experience Design to lead the design and delivery of customer experience solutions for our clients.This role requires a blend of design thinking, user research, di ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottle ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottle ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottle ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debot ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debot ...

Customer Obsession Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debot ...

GN SONG Service Google CCAI Senior Manager

Job Title - GN - SONG - Service - Google CCAI - Senior ManagerManagement Level: 6-Senior ManagerLocation: Gurugram, DDC1AMust-have skills: Google CCAI InsightsGood to have skills: Ability to leverage design thinking, business ...

GN SONG Service Google CCAI Senior Manager

Job Title - GN - SONG - Service - Google CCAI - Senior Manager Management Level: 6-Senior Manager Location: Gurugram, DDC1A Must-have skills: Google CCAI Insights Good to have skills: Ability to leverage design thinkin ...

Lead, Customer Insights & Experience

Your Role As the Lead, Customer Insights & Experience, you will be at the center of transforming how we listen to, interpret, and act on the voice of our customers. This is a strategic and hands-on role that combines operational excellence, data storytelling, and cross-functional leadership to e ...

Lead, Customer Insights & Experience

Your Role As the Lead, Customer Insights & Experience , you will be at the center of transforming how we listen to, interpret, and act on the voice of our customers. This is a strategic and hands-on role that combines operational excellence, data storytelling, and cross-functional leadership to ...

Data Scientist Conversational AI

<p><p>Senior Conversational ArchitectWe are looking for an experienced Senior Conversational Architect with expertise in Vertex AI and Dialogflow CX to lead the design, development, and productionisation of advanced conversational AI solutions across voice and ...

Business Analyst, IN Payments

Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethics? If yes, this opportunity will appeal to you.We are looking for a hands-on, detail oriented and highly motivated Senior Associate for the IN Payment Customer Experience ( ...

Senior Qualtrics Developer

<p><p>Role Summary :We are seeking a seasoned and highly technical Senior Qualtrics Developer to architect, build, and maintain enterprise-level Customer Experience (CX) programs.This is a critical technical role that requires advanced pr ...

Vice President AI Solutioning

Summary:The Vice President – AI Solutioning will spearhead the design, development, and commercialization of AI-driven solutions for the contact center business. This senior leadership role requires a proven track record in outsourcing and digital transformation, with deep expertise in AI/GenAI technologies and ...

Vice President AI Solutioning

Summary:The Vice President – AI Solutioning will spearhead the design, development, and commercialization of AI-driven solutions for the contact center business. This senior leadership role requires a proven track record in outsourcing and digital transformation, with deep expertise in AI/GenAI technologies and ...

Business Analyst, IN Payments

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce ...

Business Analyst, IN Payments

DescriptionAre you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethics? If yes, this opportunity will appeal to you.We are looking for a hands-on, detail oriented and highly motivated Senior Associate for the IN Payment Custome ...

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