Urgent! Senior Support Engineer - Ticketing System Job Opening In Bengaluru – Now Hiring US Tech Solutions Pvt Ltd
<p><p><b>About the job :</b></p><p><p><b><br/></b></p>- Providing technical support to clients by identifying and resolving hardware or software issues<br/><br/></p><p>- Monitoring network activity and identifying performance issues that may need to be addressed by IT support staff<br/><br/></p><p>- Coordinating and participating in team meetings to discuss new technology initiatives<br/><br/></p><p>- Installing, configuring, and troubleshooting computer hardware components such as </p><p>processors, memory, and hard drives<br/><br/></p><p>- Analyzing data from logs and other sources to identify and resolve problems with computer networks or applications<br/><br/></p><p>- Designing or updating computer networks or operating systems to improve performance or </p><p>functionality<br/><br/></p><p>- Maintaining documentation of all actions taken during the troubleshooting process<br/><br/></p><p>- Determining the cause of problems and suggesting solutions for problems related to computer hardware or software<br/><br/></p><p>- Developing plans for disaster recovery in case of system failure or data corruption<br/><br/></p><p>- Work closely with all levels of customer and external engineers and management on the most </p><p>complex problems<br/><br/></p><p>- Prioritize workload and advance technical problems where appropriate to the next level of expertise</p><p><br/>- Effectively prioritize and manage personal list of outstanding customer queries<br/><br/></p><p>- Utilize ticketing system to track all support calls<br/><br/></p><p>- Manage workload efficiently while being able to resolve time-critical situations professionally<br/><br/></p><p>- Analyze business requirements for applications and customer deliverables<br/><br/><b>JD for CD :</b></p><p><br/></p><p>- While providing production support should be involved working closely with development </p><p>team to develop, design solutions</p><p><br/></p><p>- Based on in depth analysis of the requirements design, develop and deploy high performance </p><p>and scalable applications in the area of TV and entertainment guidance<br/><br/></p><p>- Provide in depth technical support to Production applications to ensure timely deliveries to </p><p>customers in accordance with Service Level Agreements<br/><br/></p><p>- Participate in On Call Application Production Support based on rotation<br/><br/></p><p>- Familiarity with C# / C++ programming experience required<br/><br/><p><b>Desired Skills and Experience : </b>C#, C++</p></p><br/></p> (ref:hirist.tech)
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Unlock Your Senior Support Potential: Insight & Career Growth Guide
Real-time Senior Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 403167 jobs in India and 28880 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Senior Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! US Tech Solutions Pvt Ltd is currently hiring and seeking a Senior Support Engineer Ticketing System to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Support Engineer Ticketing System Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at US Tech Solutions Pvt Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Support Engineer Ticketing System Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Support Engineer Ticketing System typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Support Engineer Ticketing System interview at US Tech Solutions Pvt Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the US Tech Solutions Pvt Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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