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ServiceNow Architect - CSM Implementation Job Opening In Sahibzada Ajit Singh Nagar – Now Hiring Aksh Staffing Agency


Job description

<p><p><b>Job Title : ServiceNow Architect CSM (Pre-Sales & :</b> Mohali Level :</b> Lead (8+ years in ServiceNow, 3+ years as Type:</b> Overview :</b></p><p><br/></p>We are seeking a highly experienced ServiceNow Architect with expertise in Customer Service Management (CSM) across Pre-Sales and Post-Sales lifecycle.

The role involves designing scalable architectures, leading implementations, and enabling seamless customer engagement Responsibilities :</b></p><p><br/></p>- Lead architecture for ServiceNow CSM Pre-Sales (Lead/Opportunity, Onboarding) & Post-Sales (Case Management, Contracts, Renewals)<br/><br/></p><p>- Design integrations with CRM platforms (Salesforce, MS Dynamics)<br/><br/></p><p>- Collaborate with Sales teams for solution demos & technical pre-sales support<br/><br/></p><p>- Oversee CSM module implementations and guide delivery teams<br/><br/></p><p>- Act as escalation point for technical issues and mentor junior & Skills :</b></p><p><br/></p>- 8+ years in ServiceNow, 3+ years as an Architect<br/><br/></p><p>- Expertise in ServiceNow CSM (Pre-Sales & Post-Sales lifecycle)<br/><br/></p><p>- Strong background in Flow Designer, IntegrationHub, REST/SOAP integrations<br/><br/></p><p>- Good-to-have: Experience in ITSM, ITOM, HRSD, FSM (Preferred) :</b></p><p><br/></p>- ServiceNow Certified Technical Architect (CTA)<br/><br/></p><p>- Certified Implementation Specialist CSM (CIS-CSM)<br/><br/></p><p>- ServiceNow CSA</p><p><br/></p><p><p><b>Whats in it for you ?</b></p><p><br/></p>- Lead enterprise-scale CSM transformations<br/><br/></p><p>- Work with global clients and leadership teams<br/><br/></p><p>- Drive innovation in customer lifecycle management</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


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Real-time ServiceNow Architect Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow Architect in Sahibzada Ajit Singh Nagar, India, highlighting market share and opportunities for professionals in ServiceNow Architect roles.

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Are You Looking for ServiceNow Architect CSM Implementation Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aksh Staffing Agency adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Sahibzada Ajit Singh Nagar. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Aksh Staffing Agency interview tips for ServiceNow Architect   CSM Implementation

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