Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: SFCC Integration Support Engineer.
India Jobs Expertini

Urgent! SFCC Integration Support Engineer Job Opening In India, India – Now Hiring G10X

SFCC Integration Support Engineer



Job description

Role Summary


As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP.

You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.


Responsibilities

  • Lead incident handling across the full post-order lifecycle – capture, payment, tax, fulfilment, warranty, and returns.
  • Proactively monitor OMS and OCI flows using logs, alerts, and platform events.
  • Own technical investigation of API failures, latency spikes, and data sync mismatches.
  • Collaborate with development and infra teams to debug issues across OCAPI, OCI, Oracle ERP, and OIC layers.
  • Analyze and optimize fulfilment prioritization, multi-location inventory sync, and DOM routing scenarios.


Technical Skills

  • Deep expertise in Salesforce OMS, OCI configuration, and integration flows.
  • Experience debugging SFCC OCAPI/SCAPI transactions, hooks, and customizations.
  • Strong knowledge of OIC and OSB-based integrations for inventory and shipment updates.
  • Ability to read and analyze REST API logs, platform events, and payloads.
  • Hands-on familiarity with DOM concepts, warehouse allocation rules, and SLA configurations.
  • Exposure to payment/tax integrations – Braintree, Avalara.


Soft Skills

  • Ownership mindset with excellent troubleshooting and RCA capabilities.
  • Comfortable handling client calls and providing escalation support.
  • Ability to spot patterns, automate diagnostics, and suggest preventive improvements.


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your SFCC Integration Potential: Insight & Career Growth Guide